How Do I Cancel My Order? Customer Service November 29, 2016 00:04 Updated Follow If you need to cancel your order, please send an email to email@example.com with Order ID found in the top right hand corner of your email confirmation. Related articles How Do I Contact HEX Customer Service? Lost or stolen package? Where Do I Send Media And PR Inquiries? What kind of warranty does my HEX product have? Import Duties/Fees/Charges Comments 0 comments Article is closed for comments.